> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# Glossary

## Acknowledged incident

An active incident that a merchant has reviewed. Acknowledging does not stop monitoring or mark the signal as recovered.

## Active incident

An incident with Open or Acknowledged status.

## Agentic referring channel

The Shopify reporting dimension used to group sessions and attributed sales from AI-assisted commerce channels.

## AI-referred orders

Aggregate Shopify orders attributed to an agentic referring channel using last-click attribution.

## AI-referred revenue

Aggregate Shopify sales value attributed to an agentic referring channel using last-click attribution.

## AI-referred sessions

Aggregate Shopify sessions grouped by the reported agentic referring channel.

## Baseline

The reference value used to evaluate a change. AgentWatch anomaly detection uses the median of the previous seven consecutive completed days.

## Completed day

A calendar reporting day that has ended. AgentWatch excludes the current partial day from daily analytics and anomaly calculations.

## Critical

The highest AgentWatch severity. For traffic and catalog signals, it means a qualified drop of at least 60%. For health checks, it means three consecutive eligible failures.

## Diagnostic packet

A sanitized text report containing incident context and aggregate evidence for support and troubleshooting.

## Global Catalog search requests

Shopify-reported search activity associated with store products in Global Catalog. It is an exposure signal, not an ad impression or guaranteed ranking.

## Health check

A read-only verification of analytics access or a machine-facing commerce capability.

## Incident

A stored record created when a qualified signal crosses an anomaly threshold or an eligible health check fails repeatedly.

## Last-click attribution

The reporting method used by Shopify for the aggregate orders and revenue shown by AgentWatch. It assigns the result to the last qualifying referring channel.

## No data

The metric was unavailable or not reported. It is different from a verified value of zero.

## Partial job

A monitoring operation where at least one source succeeded and at least one source failed or was unavailable. Previously good data is retained.

## Resolved incident

An incident closed manually or after automatic recovery criteria were met.

## UCP

The machine-facing commerce protocol surface AgentWatch checks for catalog, product, and cart capability discovery.

## Warning

A condition that needs attention. For traffic and catalog signals, it means a qualified drop of at least 30%. For health checks, it means two consecutive eligible failures.