> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://doc.ecomx.co/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Normcore Search drawer ## About Search Drawer Section The Search Drawer section helps you create a flexible and user-friendly search experience for your store. This section also lets you highlight important pages, products, or collections when there are no search results, making it a valuable tool for promoting content. [![](https://saleshunterthemes-3030d0343deb.intercom-attachments-1.com/i/o/h9w3pjg7/1902571428/159473a74a5f314ef5c71c19c40b/AD_4nXcKCGMCDkhSSjCm-Py04WDP7wzlIy0LW43yAW4AGJKpzdFDa0Xx0Rp0EoQbryahq16-UjWb0atX2V2Q7lqRlns2C5AixSXfI3LCNBYggUQ7difSeGClKF3MSedTMMGK6UokeyoKUSyZ6u56zZJ5bylbaak8Sm.png?expires=1792402200&signature=1983ceed8e5463ee697111f3418763b16ab4c2e6c7ccf61e081d1b8d1d8ad366&req=dSknFMx5nIVdUfMW1HO4zdOXB1oMJtEGoYzCyLGfhPdgx11dc%2Bu1fG88X9KY%0AWtLWnmkaSj1CgKaiWDU%3D%0A)](https://storage.crisp.chat/users/helpdesk/website/-/c/3/8/8/c388faa778d88800/898f8f59-56cd-4c86-81d3-cf09b0_19nxy6j.png) ## How to Access the Search Drawer Section To use the Search Drawer section, follow these steps: 1. In Theme editor, look for the “**Search drawer**" in the Overlay Group. 2. Click on the section to access the settings modal. [![](https://saleshunterthemes-3030d0343deb.intercom-attachments-1.com/i/o/h9w3pjg7/1902571439/fd7a86cf2de801536edb95771b3f/AD_4nXd5KLf1wcbKjtUO8qQHRN_XbdQDOc3a-FNbLoQWvBSajLSgFTKr2BmF9MSsuqE1CpO4ZqPY_5y4YnRxnlYdavrZqdQsnlCAN1PJmn0VDd2KZd6Q8cYLcH6RpgpNPf4RyQ0keyoKUSyZ6u56zZJ5bylbaak8Sm.gif?expires=1792402200&signature=36b379eef11d9300a7fbb6f192a4de8401efb412132ff3ab0fa393569406ce0b&req=dSknFMx5nIVcUPMW1HO4zW%2BeYlRu4OfQZcPIRCmR0q1nHr55cdh4jvtVx54U%0AkCryUB12b%2BcSBcs2nKY%3D%0A)](https://storage.crisp.chat/users/helpdesk/website/-/e/1/1/6/e116b83f45ff7800/f39262e8-a885-4ed8-bfe1-cd0293_10zxtyj.gif) ## Basic Components You can customize the Search Drawer Section to fit your needs. Below are the main features and settings: * General Settings * Product results * Blog post results * Page results * Empty state ## General Settings * Color Scheme: Choose a predefined color scheme to match your theme design. You can set up the color scheme in Theme settings > Color. [![](https://saleshunterthemes-3030d0343deb.intercom-attachments-1.com/i/o/h9w3pjg7/1902571456/82852ba3644691b0e8fd0c1901d2/AD_4nXePArwawh6YzKn3Pwkz2LQirj_2YiHxNsKE3-RhwMlzFBmzLvW6CGZ_R2yN8z-8_G64gJB9Qg5zkgI7qtg8GjWkyqoYoM5jAexylScTMtQzbt8GMwbgzFLTgFD-H7UXpwkeyoKUSyZ6u56zZJ5bylbaak8Sm.png?expires=1792402200&signature=2e1167d87e02e552b937de43fdea0c076588876eb01e18250ae1b97f5bc8fa46&req=dSknFMx5nIVaX%2FMW1HO4zWmpJf5A%2FDXilZyoZLBa1ruWIHOqUqrYo1q88a7P%0A6h3xPacoLAoQGCiSO30%3D%0A)](https://storage.crisp.chat/users/helpdesk/website/-/4/2/6/3/426399b53a1eb400/10864d10-d962-40f0-afe0-d643ab_7prt5g.png) ## Product Results With results include product, you can settings for these 3 parameters: [![](https://saleshunterthemes-3030d0343deb.intercom-attachments-1.com/i/o/h9w3pjg7/1902571464/0c7ea987623d5269cbcaaebf6dc5/AD_4nXfhaJMmdSD8GPigzNj1_lGetzuNjdkJ5xdOvaAA-NxJYXCgofQFAVB5GVgOZ1YzvFJToddFn2ijO980TOkE70scwn-YERCdX7p7VXBi5xWRRZc2IKWVyXQjUxrpFZqQ__skeyoKUSyZ6u56zZJ5bylbaak8Sm.png?expires=1792402200&signature=6db74ee9ca2c3baa4f5d19ce84dad57ba00e096b2a59286353174bf6b423d4e8&req=dSknFMx5nIVZXfMW1HO4zUT77DwFO77%2BEEw87Q6B2TR%2Fk1WYii%2B%2F3yd4rBno%0AY8kg%2BMayN71LXMQ%2FJq4%3D%0A)](https://storage.crisp.chat/users/helpdesk/website/-/b/c/3/9/bc39bb39dcb37000/efd6dcd7-50e7-4b36-bbc0-1bf245_q9shza.png) * Show Vendor: Toggle this option to display the vendor's name in product search results. * Show Price: Toggle this option to show product prices. * Columns per Row: Select how many products to display per row (1 or 2). ## Collection Results These settings are for the results that related to collection. There are 2 parameters: [![](https://saleshunterthemes-3030d0343deb.intercom-attachments-1.com/i/o/h9w3pjg7/1902571474/c53e9d4359c90174204fb7eae8e1/AD_4nXfVt0whvFZ7d-k1OoHv4nK8hsjYwHibjxtWeN5TV3eqEPWZSTrwj7L1-6c1-Dt1BHT8TB7aayFdJwG8CbWvdkQd8hF-KGInhljDeonafATWpLNBsSNkr02AwLv6T27vWIIkeyoKUSyZ6u56zZJ5bylbaak8Sm.png?expires=1792402200&signature=e7252ea82d34dee8914593ea579be67daee26d586d2a5b9a7cd3c02057d7d634&req=dSknFMx5nIVYXfMW1HO4zWuipyuYb7xaWmLMJo838sZK%2FnBELTjcyoEFxTi4%0A3siD9IidL8oDgh5eQos%3D%0A)](https://storage.crisp.chat/users/helpdesk/website/-/6/6/c/0/66c099b4eb6aa000/a7f027bd-8495-4df7-a98c-9c5197_1ft1lwn.png) * Image Ratio: Choose the image ratio for collection results: * * Square * Portrait * Landscape * Original * Columns per Row: Set how many collections appear per row (1 or 2). ## Blog Post Results When results include the blog post content, it will follow these 3 parameters: [![](https://saleshunterthemes-3030d0343deb.intercom-attachments-1.com/i/o/h9w3pjg7/1902571477/7418d134aacff88df8ea787bb204/AD_4nXd3TTGzjaGFFqSSDXmERxz5rmtyFHfEgCLasGUgOyY7x9C8rf8338kibhmjxmAaHEeGk1IcshIbv29XCHp2TMN1gHJTzDLMjK9QOZ4Y-dfXika3k_7MhUMgKocbLJGHpLIkeyoKUSyZ6u56zZJ5bylbaak8Sm.png?expires=1792402200&signature=dbbe8ef85a4b97589606d641a6cb8b63153611deb506dad2cc808a6853138a43&req=dSknFMx5nIVYXvMW1HO4zavOVODQkrirYcGyDOfJQKr6xi4n5nzJLzONv9Bc%0AL7SXselqkJrK3OA86Ds%3D%0A)](https://storage.crisp.chat/users/helpdesk/website/-/1/d/d/6/1dd6b1b5998cd900/17f238d4-e337-4092-ab99-6c7af1_1wuwir.png) * Image Ratio: Adjust the image ratio for blog post results from Square, Portrait, Landscape, or Original. * Show Blog Post Tag: Display the tag for each blog post. * Columns per Row: Choose the layout for blog post results (1 or 2). ## Page Results With results including page content type, there are 1 parameter that can be set. * Columns per Row: Define how many pages are shown per row (1 or 2). [![](https://saleshunterthemes-3030d0343deb.intercom-attachments-1.com/i/o/h9w3pjg7/1902571480/3c945e749c49371b7fddd6eb3ac2/AD_4nXfiq9TEaY-s6HBDiJ3PJ04RpNZYeEjVGhg1wTjBJVo-ptgM3cvzCAm1COt8LgT9qYnrlUb0Zv3zZJvfE8KEAcMaSvF8N_Eh9RBt6qrSmU7QkNiWzk-oqN5ezyODhBEhRK8keyoKUSyZ6u56zZJ5bylbaak8Sm.png?expires=1792402200&signature=c999e0dcb5aac36c5c4e91f2602019191e50af484bd11c5e6b85b0890ead6883&req=dSknFMx5nIVXWfMW1HO4zcrrLEEacJqL9WNoxsCM2O9B3tE4pEwOI2UJ65DZ%0A8p3fY0J0aCjzTZ99pwE%3D%0A)](https://storage.crisp.chat/users/helpdesk/website/-/1/1/d/d/11ddf31fbb586300/8c706b25-d8c3-48c8-8cf3-7a4f30_hvxcj6.png) ## Empty State You can use this section to promote products, collections, or pages when no search results are found. [![](https://saleshunterthemes-3030d0343deb.intercom-attachments-1.com/i/o/h9w3pjg7/1902571485/8cd10f6bd6fba0a05e0b49ead8c3/AD_4nXdjMNXDqi9CBJ6z7YmqQ2KbM0LP4lt260hfSZI7JdVrnFmDFnJhEcX7IdauS_LaY9fvEwPfzvFkJI0fKDd4H9DnKl03fe_2xGDbJZuPLyRDuZnbjYadM3yV8_KE_3Kj1QkeyoKUSyZ6u56zZJ5bylbaak8Sm.png?expires=1792402200&signature=56183972f1ab9a3300da48b44f66db1668477347b94d12e11922c11d50dac91f&req=dSknFMx5nIVXXPMW1HO4zZk1bixSs9XSp7LWHjhVR4lpl9iSMHcFxVghVoi9%0ArQdLXhjwbQ1W%2FXOK%2BWE%3D%0A)](https://saleshunterthemes-3030d0343deb.intercom-attachments-1.com/i/o/h9w3pjg7/1902571485/8cd10f6bd6fba0a05e0b49ead8c3/AD_4nXdjMNXDqi9CBJ6z7YmqQ2KbM0LP4lt260hfSZI7JdVrnFmDFnJhEcX7IdauS_LaY9fvEwPfzvFkJI0fKDd4H9DnKl03fe_2xGDbJZuPLyRDuZnbjYadM3yV8_KE_3Kj1QkeyoKUSyZ6u56zZJ5bylbaak8Sm.png?expires=1766659500&signature=1332c042c2327e9e0e71142a6224877e7f8cae5f375e121be98871682a423b86&req=dSknFMx5nIVXXPMW1HO4zZk1YShQtt7Vp7LWBDxTTrPtmf4VAPb0UFhPr8%2BG%0AdLfG%0A) * Suggested Links: Add a menu to display useful links. * Heading: Set a title for suggested links. Default: "Popular searches." * Suggested Products: Select products to highlight. * Heading: Add a title for this section. Default: "Popular products." * Suggested Collections: Add collections to promote. * Heading: Set a title for the suggested collections. Default: "Popular collections." # Common Issues and FAQs ### 1. The search drawer is not showing up. * Solution: Check the Section Ordering menu to ensure the section is not hidden. [![](https://saleshunterthemes-3030d0343deb.intercom-attachments-1.com/i/o/h9w3pjg7/1902571489/0ffb10c50eca9c6255e370bc0282/AD_4nXeAhyOOd3tv1LLQE2ww6C1mbzxZpHnzptkFpsdkQEFRehcLBxiVIl8o-iRLK4dAWfpmXUgux1KIk6HJPUnPTg2cpVcJ3SWInmSrHI_NpqdoL6kTJiZ__pd7Mk4MvhucLfkkeyoKUSyZ6u56zZJ5bylbaak8Sm.png?expires=1792402200&signature=22afd11f1fd0cf4723501bf0782420830797b4f606962311f386896cf4223bd7&req=dSknFMx5nIVXUPMW1HO4ze3LmGzYUH%2BtXgmdkzeOW6D9XWPVplrHtNMqjgan%0A3%2FncvxepiCoj5FnJ8oU%3D%0A)](https://saleshunterthemes-3030d0343deb.intercom-attachments-1.com/i/o/h9w3pjg7/1902571489/0ffb10c50eca9c6255e370bc0282/AD_4nXeAhyOOd3tv1LLQE2ww6C1mbzxZpHnzptkFpsdkQEFRehcLBxiVIl8o-iRLK4dAWfpmXUgux1KIk6HJPUnPTg2cpVcJ3SWInmSrHI_NpqdoL6kTJiZ__pd7Mk4MvhucLfkkeyoKUSyZ6u56zZJ5bylbaak8Sm.png?expires=1766659500&signature=493690b09a444033b0dd1b19fdb16df4d3585ba2c211b08880a06d94ec07c746&req=dSknFMx5nIVXUPMW1HO4ze3Ll2jaVXSqXgmdiTOIUppP4re5bSZtG9uapgXw%0A39zS%0A) ### 2. Customers see an error message when trying to search. * Live View Feedback: "Unable to open Search. Please contact store owner for more information." * Solution: Confirm that Search Type is set to Drawer and the section is active. [![](https://saleshunterthemes-3030d0343deb.intercom-attachments-1.com/i/o/h9w3pjg7/1902571493/5bcde71db2103d4fa14977634c2f/AD_4nXfxkxXvKznbqBIYylLLArimDcXeIc24IsHRYs6V4UfXr8jPB7DrN3scp_UT_SuKvVEKUSRDm1SMxqb6npTVhA4_RQ-yQQT5EAlZ1t54xZNCLOW8VzNC2krBbUWatrEfaBEkeyoKUSyZ6u56zZJ5bylbaak8Sm.png?expires=1792402200&signature=8ba8f2e8007775be1710b0d7d5a65fca444220fec4eb246cad246e50dda630bd&req=dSknFMx5nIVWWvMW1HO4zVBHg7pmnBOtmaee1GbVK5CKAgsR3%2FqfmwcQIG%2F0%0A6I%2BGzT6TG47S5weeks8%3D%0A)](https://saleshunterthemes-3030d0343deb.intercom-attachments-1.com/i/o/h9w3pjg7/1902571493/5bcde71db2103d4fa14977634c2f/AD_4nXfxkxXvKznbqBIYylLLArimDcXeIc24IsHRYs6V4UfXr8jPB7DrN3scp_UT_SuKvVEKUSRDm1SMxqb6npTVhA4_RQ-yQQT5EAlZ1t54xZNCLOW8VzNC2krBbUWatrEfaBEkeyoKUSyZ6u56zZJ5bylbaak8Sm.png?expires=1766659500&signature=578d53eca6fee3a62f4633993317c60d4fc719c3d8cbe79236d22d88f4720d36&req=dSknFMx5nIVWWvMW1HO4zVBHjL5kmRiqmaeezmLTIqqlmmlOW4cO%2FwDa7b%2F0%0A2%2BuD%0A) **3. How can I use the empty state to promote content?** Yes, you can add useful links, products, or collections in the Empty State settings to promote some products or collections that needs to be highlighted: Examples: * Highlight popular collections like "**Best Sellers**" or "**New Arrivals**." * Link to important pages such as FAQs or Shipping Policies. * Promote featured products. ### 4. Can I change how search results are displayed? Yes. You can use the Columns per Row and Image Ratio settings to adjust the layout of products, collections, blog posts, and pages.