> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://doc.ecomx.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Normcore Video with text

## About Video With Text Section

The Video with Text section is a powerful tool for B2B merchants to effectively communicate their product value propositions and company messaging. This section combines professional video content with customizable text elements, making it ideal for:

* Product demonstrations and tutorials
* Company presentations
* Client testimonials
* Manufacturing process showcases
* Industry expertise sharing

## How To Access Video With Text Section

From any page, Click on "Add Section" and choose "**Video with Text**" from the list.

[![](https://saleshunterthemes-3030d0343deb.intercom-attachments-1.com/i/o/h9w3pjg7/1902557410/fd57d98378e933241e9c851b2f40/AD_4nXcrJUMbvvbFORj_hjkNE9Y_DwVKlWihAok9NfMMP80PVpLeSzldjND3IuBwsrV4IuORVBSF8ZAisgpdEu30Zu1x8lup89KUovQiUDwsD5vxxeZMZ9g8Isfz-84sPREB6cAkeyiBURiUWRvUE8B041Tm9Admkv.png?expires=1792402200&signature=08e1199df029228cbccafde9806bb76509f37b92c2df7e1c6036ba2a45b596d3&req=dSknFMx7moVeWfMW1HO4zS8LTmrdI0av36A8Aa4omHR%2Btw3lk19mQm3F4nad%0AUx1%2Fd9W15zeI0i4saO4%3D%0A)](https://storage.crisp.chat/users/helpdesk/website/-/7/2/6/9/72693640a766b800/51fed7c0-7294-4ded-ad37-6047d3_u2952k.png)

## How To Configure Video With Text Section

### Basic Components

The "**Video with Text**" section consists of two primary components:

* General settings
* Block

### General Settings

#### Video Settings

* Video Source: Choose between:

* External Video: Add a video link from platforms like YouTube or Vimeo.
* Shopify-Hosted Video: Upload a video directly from your store.

* Video Thumbnail: Set a custom thumbnail image to represent the video.
* Enable Video Mute: Toggle to mute the video by default.

[![](https://saleshunterthemes-3030d0343deb.intercom-attachments-1.com/i/o/h9w3pjg7/1902557431/102e34cb888b104b47d6ae02e7c3/AD_4nXd2GIcb42rwFm6nqxo998n1Nue5RJkJWUUNkeWq9yR2SDduckgvBmkKBMXeDx0yGbcel_dlMDc16SnMovBJBNEd1TxIGQxuQDCuCFXUOx_bZlCc0fSHfh4J5k6lYIdYhCMkeyiBURiUWRvUE8B041Tm9Admkv.png?expires=1792402200&signature=6b491e2ec7fe682757e00eb1937dcebcde7856c6e6f4640e8ad90632bc68d867&req=dSknFMx7moVcWPMW1HO4zUAWFDTcoHAugth52WCHBtYjZ33E9kfCQPsoiKYV%0ADe5sCp4iSj1fL21%2FevE%3D%0A)](https://storage.crisp.chat/users/helpdesk/website/-/c/a/d/f/cadf133480263000/442bd5a7-372e-4bdb-9cc8-d864de_gnkz7v.png)

#### Layout Settings

You can adjust the layout for Desktop and Mobile.

#### Block Settings

Select the block type that best complements the video content, as only one block can be added to this section. Available block types include:

* Subheading: Add a small, descriptive heading.
* Heading: Insert a bold, attention-grabbing heading.
* Description: Provide a detailed explanation or context.
* Buttons: Include a call-to-action button.
* Countdown Timer: Create urgency with a countdown timer.
* Text Block with Icon: Pair an icon with text for emphasis.

[![](https://saleshunterthemes-3030d0343deb.intercom-attachments-1.com/i/o/h9w3pjg7/1902557452/c75d08dc9dd8c90e57582a951b98/AD_4nXcBhuwPvqjrUcnKBDqsdY0R2BrHiQFieQrwGweCsuiljSLRv_gd7upWmAFdNQqJumhizDD4KTOvylysT-wkAdYSPh00OgQdfEcZ4fPCh5mGKYjDjYo_6FQDHX7o5ism3SIkeyiBURiUWRvUE8B041Tm9Admkv.png?expires=1792402200&signature=11cb57e77f90646136b4655d5ad5b4e452d5ded1868517e3f8aaed19fd96327e&req=dSknFMx7moVaW%2FMW1HO4zZWwJ1LDmBj7zXPEI650vxpi6wZlWRxCw5%2BJmfCW%0A%2Bv70M5X6Rm6r39nK9eo%3D%0A)](https://storage.crisp.chat/users/helpdesk/website/-/f/1/e/5/f1e5580eafbf5800/f3fc3930-44aa-4407-8e63-5fd766_kuvcpt.png)

---

## Common Cases & FAQs

### 1. What is the recommended size for the video thumbnail?

Use a thumbnail with the same aspect ratio as the video to avoid cropping issues. A resolution of 1920×1080 px is commonly recommended for 16:9 videos.

### 2. How can I change the order of text and video on mobile devices?

You can adjust the content ordering in the "**Mobile Layout**" settings, choosing either "**Text First**" or "**Video First.**"

### 3. Why isn’t my video playing on some devices?

Ensure your video format is compatible with all devices. If using an external video, verify the link is accessible. For Shopify-hosted videos, confirm the file size and format meet platform requirements.

**3. Can I add multiple blocks to this section?**

No, the "**Video with Text**" section supports only one block at a time. Choose the block type that best complements your content.